Use case: hospitals and university campus.

Hospitals and university campuses are, in essence, “living cities”: multiple buildings, massive flows, visitors, shift-based staff, vendors, public areas, and highly sensitive zones that must remain controlled without degrading the experience. In a hospital, the priority is protecting clinical continuity, access to critical areas, and the integrity of a 24/7 operation. On a campus, the challenge is balancing openness and mobility with role-based control, after-hours prevention, and consistent response during events.

SiteOne enables a governed operation for both environments: role-and-zone policies, 24/7 human verification, access traceability, operational telemetry for continuity, and managed connectivity so the chain of evidence doesn’t break when it’s needed most. The result is a “premium” control model: discreet, measurable, auditable, and designed to operate at high concurrency without unnecessary friction.

In these environments, incidents rarely happen “in a single point.” They start in transitions: an access outside its time window, a critical door held open as an exception, a visitor who deviates, a vendor entering through the wrong entrance, a large event creating blind spots, or a connectivity outage that breaks records.

In hospitals, there are additional critical operational risks: medication areas, laboratories, neonatology, operating rooms, equipment rooms, and technical rooms—where an intrusion or an operational failure can become a clinical, reputational, and legal risk. On campus, the pattern intensifies by time band: what’s normal during the day may be anomalous at night, and without baselines and SOPs the operation becomes reactive or inconsistent. The lack of defensible evidence is the root of many disputes, claims, and delayed decisions.

Role/after-hours access to restricted areas (clinical or sensitive academic areas).
Tailgating and propped doors due to high flow (entrances/lobbies/corridors).
Visitor drift (informal wayfinding) into unauthorized zones.
Theft or loss of assets (equipment, supplies, technology, personal belongings).
Night-shift / low-occupancy risks (intrusion, loitering, vandalism).
Mass events (conferences, graduations, emergencies, protests) causing access saturation and blind spots.
Vendor access outside scheduled windows or without traceability (maintenance, deliveries, contractors).
Parking incidents (theft, damage, confrontations, disputes).
Chronic false alarms driven by lighting, weather, traffic, and intense routines.
Connectivity failures → incomplete evidence and weakened response.
Compliance and privacy risk: traceability without unnecessary data exposure.

Typical risks

An effective solution is not about “hardening” the environment—it’s about governing it. That requires:

Role- and zone-based control (not “one-size-fits-all”).
Quality signals (less noise, higher precision).
24/7 human verification for consistent decisions.
Technology continuity to avoid losing visibility.
Preventive telemetry to keep operations stable.

SiteOne integrates these layers with a uniform operational cycle: detect → verify → act → document, ensuring defensible evidence and continuous improvement.

Solution applied

1) Role-, zone-, and time-band governed access (AURIX Gate™)

AURIX Gate™ turns doors, turnstiles, and internal access points into policy enforcement: clinical staff, administrative staff, security, students, faculty, vendors, visitors, and contractors operate under rules by zone and time. The key is exception management: manual openings and bypasses stop being “informal” and become auditable events (owner, reason, time window, and evidence), reducing operational risk and shift-driven gaps.

2) Reinforced identity in sensitive areas (FACIX™ – optional, policy-governed)

In hospitals (pharmacy, labs, neonatology, critical areas) and campuses (labs, data centers, research, residences, staff-only zones), FACIX™ can enable facial verification under customer-defined policies—supporting flow and control without shared keys or borrowed credentials. Designed with privacy and “minimum necessary” principles: zone-based control, not invasive surveillance.

3) Actionable video analytics and noise reduction (OMNIRIX™)

OMNIRIX™ interconnects cameras and turns video + metadata into actionable signals. In hospitals, it prioritizes patterns that affect security and operations: loitering near sensitive access points, abnormal dwell times, perimeter intrusion, out-of-band behaviors, and irregular routes. On campus, it creates “normalcy” by building and schedule—distinguishing normal daytime academic activity from night patterns or event-driven deviations. It also reduces common false alarms (shadows, reflections, weather, traffic), preventing alert fatigue and improving signal quality.

4) 24/7 human verification and playbooks (SOC / HITL)

The 24/7 SOC turns detection into decisions: verifies, classifies, executes SOPs, coordinates escalation, and preserves defensible evidence. This is critical in hospitals, where response must be fast but controlled; and on campus, where incidents can escalate through reputation and personal safety. Human verification reduces costly false positives and avoids improvised responses by non-specialized staff.

5) Vehicle traceability and parking control (LPR – when applicable)

LPR creates a vehicle ledger: entries, exits, dwell time, patterns, and lists. In hospitals, it helps organize flows (ambulances/services/logistics) and resolve parking disputes. On campus, it improves access control, reduces recurring incidents, and supports evidence for claims.

6) Operational continuity and preventive telemetry (HELIX™)

HELIX™ turns critical infrastructure into actionable telemetry: technical rooms status, power, water, operational variables, and early-warning signals. In hospitals, it supports continuity of essential services and reduces operational surprises. On campus, it stabilizes residences, key buildings, and technical operations—accelerating response (MTTR) and reducing disruptions.

7) Managed connectivity and evidence continuity (CELESTRIX™)

When terrestrial networks fail, these environments cannot go blind. CELESTRIX™ provides managed satellite connectivity for continuity. In Pro/Ultra, it adds redundancy, QoS, and failover to prioritize CCTV, voice, and critical systems—keeping operations and evidence intact even during outages.

8) Pattern investigation and insider risk (AegisRIX™ – when applicable)

When there are recurring losses, repeated anomalous access, or suspected internal abuse, AegisRIX™ analyzes sequences and patterns by zone/shift and recommends corrective controls (roles, windows, SOPs), turning suspicions into evidence-based decisions.

When a hospital or campus operates under governance, it stops relying on “shift judgment” and gains consistency. Sensitive zones are protected without mass friction; events are managed with protocols and evidence; disputes are closed with traceability; and technology continuity reduces the worst-case scenario: critical incidents without records. Operations become measurable and improvable: what repeats gets identified, corrected, and standardized.

Advantages

Role-based control without friction: smooth access in public areas and strong protection in sensitive zones.
24/7 verified response: consistent decisions, less improvisation, reduced staff exposure.
Defensible evidence: ready for audits, claims, compliance, and institutional governance.
Fewer repeat incidents: pattern-driven prevention, not only reaction.
Real continuity: stable operations and evidence even when the ISP fails.
Better technical operations: preventive telemetry to reduce disruptions and accelerate response.
Scalable across multi-building environments: the same operational standard replicated across a hospital network or an entire campus.